Contact and Returns
If you have any questions about your product or order, don't hesitate to email us at firstname.lastname@example.org.
Always refer to the size guide on the product page for fit. If your child is smaller or bigger than average please size up or down accordingly. If you're unsure of which size to buy, we are more than happy to help!
If you'd like to send someone a gift, we would love to help you pick something out, and we'd be happy to gift-wrap it with a personalized message!
We currently offer flat rate shipping, and free shipping on:
- Orders to Canada or the US over the amount noted at the top of the site
- International orders over the amount noted at the top of the site
Returns, Refunds, Exchanges
To exchange sizes, please send back the item, and purchase the item in your preferred size. We will process a full refund for the returned item upon receipt, minus shipping. Return shipping costs are the responsibility of the buyer.
North American customers:
We can exchange unworn and unwashed items or refund within 10 days of delivery for Canadian customers with an e-mail first to email@example.com.
US and International
We can exchange unworn and unwashed items or refund within 14 days of delivery for international customers with an e-mail first to firstname.lastname@example.org.
Refunds are processed upon receipt of the returned item at this PO Box address:
PO BOX 99900 FU 446 752
VANCOUVER BC V6T 0B7